Food Allergen Awareness for Front-of-House Staff: UK Practical Quiz
Generated from a single prompt: “Create a food allergen awareness quiz for hospitality front-of-house staff covering the 14 major allergens, Natasha's Law and PPDS labelling, cross-contamination risks in a busy kitchen, and how to answer customer allergen questions safely. UK context, practical situations rather than textbook definitions.”
When a customer asks about sesame
- Never rely on memory for allergen advice.
- Check written allergen information before answering.
- If certainty is not possible, say so clearly and do not imply the food is safe.
Safe allergen query response path
Use a written-source-first process before giving any reassurance to a customer with an allergy.
graph TD A[Customer asks] --> B[Pause service guesswork] B --> C[Check written allergen info] C --> D[Ask kitchen specifics] D --> E[Confirm recipe and handling] E --> F[Explain clearly to customer] F --> G[If unsure, do not recommend]


